Here are some of the most frequently asked questions about the Computer Based Testing (CBT). If you have questions that are not dealt with here, or you'd like clarification or further information on any item, don't hesitate to contact the NCCCO office.
1. Is Computer-based testing (CBT) available for all CCO certification exams?
2. Is CBT available nationwide?
3. Where can I test?
4. How quickly can I sit for a CBT exam?
5. How do I apply to test via CBT?
6. How do I make an appointment at a test center?
7. What do I need to take to the test facility?
8. Who do I contact if I have problems submitting my online application?
9. Do computer-based tests cost the same as paper/pencil tests?
10. How do I pay for my test?
11. Are the CBT exams the same as paper/pencil exams?
12. How quickly will I receive scores?
13. Which CCO certification examinations are available via CBT?
14. May I use a calculator during the test?
Is computer-based testing (CBT) available for all CCO certification exams?
CBT exams are currently available for all CCO written exams. (top of page)
Is CBT available nationwide?
Yes. Find the closest CBT testing location by choosing "National Commission for the Certification of Crane Operators" as a sponsor and entering your ZIP code. (top of page)
Where can I test?
CCO written exams are administered via computer at PSI ’s 270+ test centers located throughout the nation. (top of page)
How quickly can I sit for a CBT exam?
It is suggested that you apply to take a CBT examas soon as possible, but no later than five business days before your preferred exam date. Please note that site availability is not guaranteed on your preferred exam date, and availability can only be confirmed when scheduling the appointment (check testing center locations and hours of operation but do not contact these sites directly, scheduling can only take place after an application has been processed). You may be able to test in as few as three business days; however, it depends on the availability at your desired location and/or your ability to travel if your desired location is not available on your preferred exam date. (top of page)
How do I apply to test via CBT?
Application for the CBT exams is via an online application form. The computer-based testing application is online. You will submit a completed candidate application along with the required fees for the CCO Written Mobile examination(s) you wish to take. After you have submitted your application, you will receive an email from International Assessment Institute (IAI) confirming your eligibility to test. Find step-by-step registration instructions here. (top of page)
How do I make an appointment at a test center?
The email you receive from IAI will include a PSI phone number that you will need to call to make an appointment to test at a PSI test center in your area. To find a center, visit the PSI website and enter "National Commission for the Certification of Crane Operators" for the examination sponsor and your ZIP code. (top of page)
What do I need to take to the test facility?
You will need your photo ID and the confirmation number that IAI sent you via email. You will not be allowed to take materials such as cell phones, calculators, hats, coats, bags, or any other items that might compromise the integrity of the test, into the testing facility. (top of page)
Who do I contact if I have problems submitting my online application?
International Assessment Institute’s office is open 9:00am – 5:00pm EST. You may contact IAI by phone at 727-449-8525. (top of page)
Do computer-based testscost the same as paper/pencil tests?
No, there is a different fee structure for the CBT exams. The fees are listed on the IAI website. (top of page)
How do I pay for my tests?
You will pay by credit card at the time that you fill out the online application. (top of page)
Are CBT exams the same as paper/pencil exams?
Yes, the content of the examinations is the same. They have the same number of questions as the paper versions, and you will have the same amount of time to complete them. Printed copies of the load charts for Specialty Exams will be provided for your use. (top of page)
How quickly will I receive scores?
You will receive your official test results at the test site following the completion of the exam(s). (top of page)
Which CCO certification examinations are available through CBT?
At this time all CCO written exams are available via CBT. (top of page)
May I use a calculator during the test?
No, just as with the paper/pencil exams, calculators
may not be used for CBT, other than on the the Rigger Level II Exam, the Mobile Crane Operator Specialty Exams, and the Mobile Crane Inspector Exam. (top of page)