Should a candidate be unable to sit for the
examination, International Assessment Institute
must receive notification in writing no later
than seven (7) business days prior to the examination
Candidate fees will be held up to one year. When they reschedule
they will need to pay an additional
$25.00 rescheduling fee.
Candidates who wish to reschedule MUST notify
International Assessment Institute and submit
the necessary documentation and fees to International
Assessment Institute by the deadline for the
rescheduled test date.
Candidates withdrawing or canceling after the
deadline or not sitting for the examination will
forfeit all application fees and will NOT receive
Candidate Emergency Cancellations or Withdrawals
ONLY the following situations will be accepted
as grounds for emergency cancellations or withdrawals
by a candidate:
- Called to work — supporting
documentation required: letter from employer
- Candidate illness — supporting
documentation required: doctor’s note
- Family death — supporting
documentation required: death certificate
or obituary notice
Requests for medical and personal emergency
withdrawals are handled by International Assessment
Institute. Candidates must write a letter to
International Assessment Institute describing
their situation including their full name, address
and social security number along with the scheduled
test date, site number, and supporting documentation
International Assessment Institute MUST receive
this written notification within seven (7) business
days after the scheduled examination date or
the candidate will forfeit ALL application fees.
Candidates will be allowed to reschedule for
a future examination administration up to one year from the candidate emergency cancellation or withdraw.
Candidates will NOT receive a refund if they
decide they no longer wish to take the test.